Frequently Asked Questions

About Our Products

What products does Sorelyn sell?
We sell premium self-cleaning grooming brushes for cats and dogs, designed to remove loose hair quickly and comfortably.

Are your brushes suitable for all coat types?
Yes! Our brushes work on short, medium, and long coats for both cats and dogs.

Is the brush safe for my pet?
Absolutely. Our brushes are designed with soft, pet-friendly bristles that are gentle on your pet's skin while effectively removing loose fur.

Orders & Shipping

How long does shipping take?
Orders are typically delivered within 7–15 business days depending on your location.

Do you ship internationally?
Yes, we ship worldwide!

How can I track my order?
Once your order is shipped, you will receive a tracking number by email.

Returns & Refunds

What is your return policy?
We offer a 14-day satisfaction guarantee. If you are not happy with your purchase, contact us and we will make it right.

How do I contact customer support?
You can reach us anytime at our contact page. We typically respond within 24 hours.